Privacy Policy
Last updated: 14 October 2026
Padel Tens ("the game") is made by Chuck Gaming, South Africa. This policy explains what information the game uses, why, and the choices you have. Chuck Gaming is the responsible party under South Africa's Protection of Personal Information Act (POPIA).
Information stored on your device
Your player name, career progress, coins, gems, items, settings, statistics, missions and achievements are saved on your device. They are not sent to us. You can delete them at any time in Profile → Reset progress, or by uninstalling the game.
Google Play Games (optional)
If you sign in to Google Play Games, a copy of your game progress is saved to your Google account (Google Play Games "saved games") so you can continue on another phone, and your achievements and leaderboard scores are recorded by Google Play Games. Your Play Games name and scores may be visible to other players according to your Play Games profile settings. We do not receive your Google account details. You can sign out or delete your Play Games data in the Google Play Games settings on your phone. How Google uses this information: https://policies.google.com/privacy
Invite codes
If you use the Invite friends feature, the game stores a small amount of data in our database (Google Cloud Firestore, run by Google for us): your invite code; and, if you join with a friend's code, that code, a one-way scrambled (hashed) version of your Google Play Games player ID, a random sign-in ID created for your copy of the game, the date, and whether you have played enough matches for your friend's reward. This is used only to give out invite rewards and to make sure each Google Play account can use an invite code once. It does not include your name, email or contacts, and the player ID cannot be read back from the hash. Your friend can see how many people joined with their code, not who they are. When you share your code, the game opens your phone's share menu and you choose who to send it to; we never see your contacts.
Follow us and rate us
The Rewards card has links to our Instagram and TikTok pages and to the game's Google Play page. They open those apps or websites, which have their own privacy policies. The game cannot see whether you followed us or left a rating, and ratings are never rewarded.
Analytics
The game uses Google Analytics for Firebase to understand how the game is played, so we can improve it: for example how many people play each day, how far players get in the tutorial, which features are used, and app crashes. It collects usage events from the game, your device model and Android version, an app instance identifier, your advertising ID, and an approximate location (country or region) derived from your IP address. It does not collect your name or contact details. How Google uses this information: https://policies.google.com/technologies/partner-sites
Advertising
The game shows ads through Google AdMob: banner ads in the menus, a full-screen ad between some matches, and optional ads you choose to watch for rewards. To show and measure ads, Google may collect your device's advertising ID, approximate location derived from your IP address, and information about how you interact with ads. Where the law requires it (for example in the EU, the UK and Switzerland), the game asks for your consent before personalised ads are shown. You can reset or delete your advertising ID in your Android settings. How Google uses this information: https://policies.google.com/technologies/partner-sites
In-app purchases
Purchases are processed by Google Play. We never receive your payment details. The game records only which products you bought, on your device, so they can be delivered. See our Refund policy.
Cookies and device identifiers
See our Cookie policy for the identifiers the game and this website use.
How long we keep data and your rights
Data on your device stays until you reset your progress or uninstall the game. Invite data is kept while the invite feature runs, so a Google Play account can't claim the welcome gift twice. You can ask us to see, correct or delete the invite data linked to you, or object to its use, by emailing chuckgaming0511@gmail.com. Send your invite code if you have one so we can find it. If you are in South Africa and unhappy with how we handled your request, you can complain to the Information Regulator (inforegulator.org.za).
Where data is processed
Analytics, advertising, Play Games and invite data are processed by Google, which may store it on servers outside your country, under Google's own safeguards.
Children
The game is not directed at children under 13, and we do not knowingly collect information from them.
Online play
Online play is not available yet. When it is added, this policy will be updated to explain what is shared to make it work, before that feature goes live.
Changes
If this policy changes, the new version will be published at this address with a new date.